Increased authentication errors

Incident Report for VoyageAI

Postmortem

We observed a spike in mistaken 401 errors starting at 4:50 PM PDT, peaking at 90% from 5:13–5:17 PM PDT. A brief 1.5% 500 error rate occurred at 5:50 PM PDT. The issue was due to the work identity binding missing from a manual operation. The issue has been resolved and system is stable now.

Posted Jun 24, 2025 - 01:13 UTC

Resolved

A fix has been implemented and the issue has been resolved.
Posted Jun 24, 2025 - 00:15 UTC

Investigating

We are currently investigating this issue.
Posted Jun 23, 2025 - 23:30 UTC
This incident affected: API.